We want you to be happy with BandStack. If it is not right for you, you can ask for a full refund within 14 days of your purchase, for any reason. We may refuse requests in cases of fraud or repeated refund abuse, subject to applicable law.
How to ask for a refund
Email support@bandstack.app with your order number or the email address you used to buy, using the details on your Polar receipt. Refunds are processed through Polar to your original payment method. Depending on your bank, the money may take a few business days to appear.
What happens to your license
When a refund is issued, your license key is revoked and is no longer valid. BandStack stops accepting it when the app next verifies its license status. Your files and data stay on your computer.
After 14 days
Purchases are generally not refundable under our voluntary policy after 14 days. If you have a technical problem, write to us anyway: we will do our best to help, and we will look at each case fairly.
Payment-provider terms and your rights
This is BandStack’s refund policy. Polar, as Merchant of Record, administers payments and refunds under Polar’s Buyer Terms in accordance with applicable law, the applicable refund policy and card network rules.
This policy does not limit any rights you have under the consumer protection laws of your country.